Policies
Transfers
- Transfers consist of “Point A” to “Point B”
- Each additional stop is $10 provided it is in the vicinity, or along the route to the final destination.
- In the event that the extra drop off/pickup is not along the way a prorated hourly rate will be applied to the transfer rate.
- Wait time will be applied when the passenger exceeds 15 minutes in time to board the vehicle.
- Charges will be processed after 15 minutes, and start at the original pickup time.
- Wait time is accrued at $45.00 per hour (prorated)
- After two hours of wait time the run switches to hourly
- There is no wait time for an hourly run.
Deposits
- A valid credit card is required to make and hold all reservations.
All credit card processes are made the first business day after the run.
- If you do not wish to have the card charged please state method of payment at time of booking.
- If you do not have a credit card, a deposit of 50% of the bill is required.
Cancellations
- There is a 24-hour period for cancellation of any runs.
- If the run is cancelled inside of 24 hours there will be a $45.00 fee or 25% of the bill, whichever is greater.
- If the reservation is cancelled within 2 hours of the run the entire bill will be charged.
- Any deposits made will be non refundable if the reservation is cancelled within the 24-hour period